Lifetime Warranty

For all sales starting 8/9/23
At Solace Bands we prioritize high-quality design and longest-lasting materials. Solace warrants that the products are free against defects from material and manufacturing under normal use for the lifespan of the product. Our Lifetime Warranty applies to products currently in production and sold by our brand starting on 8/9/23.

What is not covered in the Warranty?

This warranty does not cover cosmetic damage, damage caused by accident, abuse, neglect, shock; improper use or storage of the product; unauthorized modifications or repairs. Products that were not purchased from Solacebands.com or an authorized Solace Bands Reseller are not covered under the warranty. If a product is discontinued, the Lifetime Warranty will no longer be applicable from the date of discontinuation.

While we stand by the quality of all our products, we are unable to offer a Lifetime Warranty on discontinued products due to potential difficulties in sourcing parts or providing suitable replacements.

How do I submit a Warranty Claim?

Users must submit a photo or video of the defected band for review in an email to contact@solacebands.com. Please include the order number in the Subject section of the email. If approved, the customer will receive a free replacement band. In order to receive the replacement the customer must cover the cost of shipping and handling.

Shipping and handling for the following products: $6.99
Imperium V2 Loop

Imperium Adapt
Slim Imperium Loop
Fracture V2 Loop
Watch Case
Allura Band
Outlander Loop
Paladin Band V2
Fuse Hybrid Band
Paladin Loop

Paladin Adapt
Scrunchi Loop
Silicone AirPod Pro Case
Classic Rope Bracelet
Stone Bracelet Pack
Solace Key Chain

Shipping and handling for the following products: $9.99
Perma Band
Slim Perma Band

Perma Linx
Templar Band
Nova Band

Stella Band
Titan Band
Ridge Band
Valor Band
Portable Powerbank Charger
2 in 1 MicroCharger